Solutions · For Dealers
Your dealers know where their cars are. They stop calling.
A white-labeled dealer portal with real-time VIN tracking, self-serve transport ordering, role-based access, and damage claim tools. Built for franchised dealers, independent lots, and multi-rooftop dealer groups.
Your Dealer Portal · Live
You've been here
The friction your dealers feel every day.
Phone tag on every VIN status.
A manager at one of your rooftops calls to ask where the F-150 is. You pull up your load board, find the load, call the carrier, get voicemail, and call back. This happens 8 times a day. It doesn't have to.
No visibility into which cars are in motion.
Your used-car manager is staring at a lot with 12 empty slots, waiting on 8 inbound units. They can't plan front-line inventory, can't prep service, can't set customer expectations — because they have no idea when anything arrives.
Transport ordering requires calling a broker.
Dealer wants to move a trade-in to the auction or transfer a unit to another rooftop. That means calling, emailing, or texting. Then waiting for a quote. Then confirming. Then following up. A 15-minute job becomes a half-day thread.
Damage claims are a paper-and-email mess.
Car arrives scratched. Manager takes photos on their phone, emails the broker, broker emails the carrier, carrier disputes it. The BOL is a fax. Three weeks later nothing is resolved and nobody knows whose photos are whose.
Real-time VIN tracking. No calls required.
Every vehicle in transit shows live status in the dealer portal: in-queue, picked up, in-transit, delivered. Carrier name and contact available at pickup. Estimated delivery window from the routing engine, updated when the carrier checks in. Your managers stop calling to ask. Your broker stops fielding those calls.
- →Per-VIN status visible to every credentialed dealer user
- →Carrier name and contact number surfaced when the car is picked up
- →ETA from the Prevayl routing engine — not a carrier-provided guess
- →Delivery confirmation with signed BOL available in the portal immediately
- →Historical archive: every VIN, every delivery, searchable by date, unit, or lot
Your brand on the portal. Not ours.
The portal your dealers log into shows your logo, your domain, your contact info. It's a product extension of your brokerage — not a third-party vendor portal you send customers to. White-label branding is included, not an add-on.
- →Custom subdomain: dealers.yourbrokerage.com or any subdomain you configure
- →Logo, primary color, and header configurable per brokerage
- →No "Powered by Prevayl" badge — it's your product to your customers
- →Multiple portal skins if you manage multiple brands or dealer groups
- →Welcome emails sent from your domain with your contact info
Self-serve transport ordering.
Dealers with ordering permission submit transport requests directly in the portal — VIN, pickup, delivery, special notes. The request lands in your dispatcher queue for review before anything moves. Dealer gets an estimated rate range at submission. No phone tag. No email chain. Everything in the system from the start.
- →VIN entry with NHTSA decode: year, make, model, and body type auto-populate
- →Pickup and delivery address with validation — no bad addresses on load records
- →Dealer sees estimated rate range at submission, no commitment yet
- →Order request queues in dispatcher dashboard — broker approves before assigning
- →Dealer gets auto-confirmation when order is accepted and when carrier is assigned
Damage claims with a chain of custody.
Driver captures required photos at pickup and dropoff via the Prevayl mobile app. Customer signs digitally at delivery. If damage is found, the dealer opens a claim directly in the portal — photos attach to the claim automatically. The BOL, inspection photos, and timestamps are all linked. No fax. No hunting for evidence 3 weeks later.
- →Pickup and delivery photos captured by driver app — timestamped, geotagged
- →Digital customer signature at delivery — eBOL generated in seconds
- →Dealer opens a damage claim in-portal — evidence already attached
- →DamageDesk case created automatically — broker and carrier both notified
- →Full chain of custody: pickup condition vs delivery condition, documented
Role-based access
The right view for every person.
Manager
Full order visibility across all rooftops. Can place transport requests, view all VINs in motion, and download BOLs.
Runner / Lot Staff
VIN status lookup for vehicles assigned to their location. Can confirm delivery receipt. Cannot place orders or view invoices.
Accounting
Invoice history, payment status, and PDF downloads. No visibility into operational dispatch details or carrier contact info.
YOUR DEALERS DESERVE BETTER.
Get started in under 10 minutes. Founding-50 brokerages lock 50% off — for life.